Due to the nature of sealed products in the TCG industry, we do not offer returns.  That being said, if an item arrives damaged or not as described on the website, please send an email and we will work with you to make it right. Contact us at tcgemporiuminfo@yahoo.com

For items such as binders, sleeves and top loaders we are happy to accept returns of the product so long as the product is returned in the condition it was delivered at. This is includes product packaging (not shipment packaging, e.g cardboard box, bubble wrap). Returns are accepted unto 14 days after customer receives their product. Customers are liable to provide the cost of return shipping. Please contact us at

tcgemporiuminfo@yahoo.com for any return queries. One the item has been received by us we will issue a refund minus a 6% fee which is to cover our non-refundable payment processing fee which we are charged on transactions and other associated costs.

Cancellations can be requested prior to shipment but are subject to a 6% cancellation fee. Please note, items aside from pre order items are usually dispatched on the next working day. This fee will be deducted from the refunded amount. This covers the non-refundable payment processing fee we are charged when the initial transaction is made.

Email tcgemporiuminfo@yahoo.com with the Subject line: "CANCEL ORDER #..."